Support

We keep your order details so the shop can fulfill it and for order history. See Privacy for what’s stored and why.

Share your shop link (GoLocalPickup shows it on your Orders dashboard). Buyers open the link, add items, and check out. You’ll get an alert for each new order.

By default, payment is arranged by you (the shop keeper). You can ask for payment when you verify the order, before you start, or on pickup/delivery.

If billing isn’t active, your public shop stays paused. You can also hide menu items anytime from Menu so buyers only see what’s available.

Yes — in Shop settings you can set page background, text, menu card color, button color/text, lead-time days, and more.

Use Archive on an order to move it out of your main list. You can still open Archived and restore anything later.

On the login page, use Forgot password or email. Enter your account email to get a reset link (check spam). If you don’t remember the email, send a message from Support.

Enter a promo under Billing when you subscribe (during or after your free trial). Each account can use a code once. Some codes also have a max number of total uses. Promo free months apply when you choose a paid plan — not during the 14-day signup trial alone.

Uploads are stored in the database now. If something still looks broken, re-upload the logo or menu photo from Settings / Menu, then contact us below.